C-LAB is committed to protecting your privacy. Please read this notice, which details the data we collect about you, how we use it, and your rights.

C-LAB is the controller of the personal data collected via or in connection with the C-LAB.BIKE website and any associated applications.

This policy is subject to the provisions of European Regulation 2016/679 of April 27, 2016 (GDPR), the French Data Protection Act (Loi Informatique et Libertés), and any other applicable regulations.

Personal data regarding the Client is necessary for order management and commercial relations. This includes: Name, Address, Phone Number, Email, Credit Card Information, and IP Address. Without this information, C-LAB cannot provide its services. This data may be transmitted to partners responsible for service execution, management, processing, and payment.

Data is stored for security purposes and to comply with legal obligations. It may be used for promotional offers, statistics, fraud prevention, and service personalization. Clients may unsubscribe from newsletters at any time via the provided link or the website.

Clients have the right to access, modify, oppose, port, limit, or delete their information by contacting INFO@C-LAB.BIKE.

Why we collect your data:
* Managing orders and accounts.
* Customer service and complaint handling.
* Site personalization based on browsing history.
* Market research and marketing (with consent).
* Security and fraud prevention.
* Legal compliance.

Legal Basis for Processing:
* Contractual necessity (processing orders).
* Consent (marketing, optional profile info).
* Legitimate interest (improving services and understanding our customers).

Marketing and Cookies:
We use cookies to enhance your experience, manage your cart, and provide relevant advertising. You can manage or block cookies through your browser settings, though this may impact site functionality. C-LAB does not sell or rent your personal data to third parties without your express consent.

Data Retention and Security:
Data is kept as long as necessary for the purposes mentioned (e.g., billing, warranty, legal claims). We use SSL encryption to ensure the security of transactions and data transit.

For any questions, please contact: info@c-lab.bike